The bright, air-conditioned rooms at the Silken Puerta Castilla have flat-screen satellite TVs. There are ironing facilities and a trouser press. The private bathrooms come with a hairdryer and exclusive amenities.
The hotel spa includes a Turkish bath, sauna and hot tub. It is available at an additional cost.
The Silken Puerta Castilla Hotel has a restaurant, which serves creative Spanish cuisine. There is a bar and room service is available.
The Puerta Castilla is next to Plaza de Castilla Metro Station. On-site parking is available for an extra charge, and car hire is offered at the tour desk. The hotel has a 24-hour front desk