MADRID - USEFUL INFO

Madrid - Telephone Numbers

Tourist Information
Madrid City Tourist Office
Plaza Mayor, 3
915 882 900 / 913 665 477
www.munimadrid.es

Spanish National Tourist Office	900 300 600
Airport Tourist Office	914 294 951
Chamartin Railway Station Office	913 159 976
Puerto de Toledo	913 641 876

Emergencies

National telephone number POLICE National Police Number Municipal Police Guarda Civil Lost items Lost items (Taxis) HEALTH Insulad (Urgencies) Fire Station Special Tourist Theft Centre 24 Hour Hospital Service All night Chemists RED CROSS (Cruz Roja) Emergencies Intoxications Ambulances

112 091 092 062 915 884 346 915 884 344 061 080 or 085 933 441 300 061 098 915 222 222 915 620 420 914 739 361

Embassies

Australia Canada Ireland New Zealand South Africa United Kingdom U.S.A.

Calle de Santa Engraca, 120 Calle de Nuñez de Balbao, 35 Paseo de la Castellana, 46 Plaza de la Lealtad, 2 Calle de Claudio Coello, 91 Calle de Fernando El Santo, 16 Calle de Serrano, 75

914 419 300 914 233 250 914 364 093 915 230 226 914 363 780 917 008 200 915 872 200

General

The international telephone Index Number for calls to Spain is - 0034
Banking hours - Weekdays normally from 08.00 to 14.00 hrs - there are exceptions.
Madrid for Tourists - Any month but August when many interesting places are closed
Cash Dispensing Machines - Check prior to departure that your PIN works abroad
General Commercial & Shop Hours: 10.00 to 14.00 hrs, and 17.00 to 20.00 hrs.
Tipping - Taxis and most restaurants are about 5%. Stylish restaurants 10%.
Parking - Use Car Parks as street parking is difficult and police controlled.
Cycling - Not recommended unless on Sundays and Public Holidays.

Aeroport de Barajas Atocha Railway Station Chamartín Railway Station Nuevos Ministérios Railway Station RENEFE Coach Services Main Coach Station ALSA Auto-Res Continental Auto Autocares Herrantz Metro Taxis Radio Taxi Radio Taxi Independente Radio Telephone Taxi Radio Taxi (Disabled persons) Disabled Organizations Coceme Once Viajes 2000 Student Organizations CIJ TIVE

913 058 343 915 630 202 913 159 976 913 231 515 902 240 202 915 684 200 914 684 200 915 330 400 915 517 200 915 433 645 915 525 9009 914 475 180 914 051 213 915 478 200 915 478 200 917 443 600 915 894 200 913 231 029 915 804 242 915 437 412

Internet Cyber Locations Café Comercial Café Cybermad Cafe X-Net La Ciberteca de Madrid

Calle Glorieta Bilbao, 7 Calle Atocha, 117 Calle San Bernardo, 81 Plaza Emilio Jimenez Millas, 2

915 215 655 914 200 087 915 40 999 915 487 218

Transport

Buses
The city Bus system is comprehensive and the bus stops are clearly marked with the destination indicated on each bus. It is recommended that a visitor purchases a "Metrobus" ticket that intitles the holder to ten trips either by Bus or by Metro. Disabled persons may board Buses displaying the words "Piso Bajo". Buses run from 06.00 to 24.00 hrs, and there are 20 Buses that run through the night on some of the routes.

FGC (Railway)
Madrid as a capital is served by six types of train service. The ALARIS ( Madrid to Valencia), the AVE (high speed link between Ciudad Real, Puertollano, Córbada and Seville), the "Cercanías" (commuter trains), the "Largo Recorrido" (long distance trains), the "Regional" (local trains) and the TALGO (long distance express). The one exception is the famous "Trens de las Frescas" (Strawberry Train)- a special train that runs between Madrid and Arnejuez at weekends from mid-April to mid-July, and mid-September to mid-October. Travellers on this train are served fresh strawberries!

All tickets for trains may be obtained at any RENFE office and station Most Travel Agents also offer this service. Further details can be obtained by visiting :
RENFE
902 240 202
www.renfe.es

Metro
The Metro system in Madrid is inexpensive, fast, and easy to use. At every Metro station there are machines dispensing tickets for the journey. It operates from 06.00 to 01.30 hrs and has over 150 stations running on 11 colour coded lines.

Taxis
The taxis are painted with a red diagonal stripe on their doors. They have a green light lit on the roof of their taxi to indicate when they are available for hire and also display a sign "libre". Although there charges are inexpensive there is a minimum charge applied. There are a number of different Taxi organisations are there numbers are indicated in the table above.

Tour Coach Companies
There are several companies that offer guided tours within the city and outside towns. Juliá Tours may be booked directly or through a hotel. Pullmantur have to be booked through a Travel Agent. Mundo Joven provide guided tours but mainly in the Spanish language.

Autocares Cevesa Autocares Herranz Continental-Auto Enatur Floravilla Hijos de J Colmenarejo La Sepulvedana La Veloz Larrea S.A. Mundo Joven Pullmantur - pullmantur@mad.servicom.es

915 393 132 918 904 122 914 684 839 917 456 300 902 422 242 915 308 829 918 450 051 915 304 800 915 304 800 915 218 601 915 561 114